What our clients say about us: our client satisfaction survey results

It’s been a little over a year since LCN Legal first opened its doors. We thought it would be a good time to ask our clients how we’ve been doing, so that we can take on board any feedback and improve the service we provide.

We are delighted to report that we have been rated an average of 4.94 out of 5 for speed and efficiency.

The average ratings we were given in response to the questions in the survey as a whole were as follows:

• Speed and efficiency: 4.94 out of 5
• Attention to detail and thoroughness: 4.75 out of 5
• How collaborative and proactive we are: 4.69 out of 5
• Satisfaction with overall value: 4.75 out of 5
• Likelihood to recommend us to friends and colleagues: 4.88 out of 5

You can read the testimonials which our clients have given here.

Obviously, we are delighted with these ratings, and we would like to thank all our clients who have placed their trust in us and taken the trouble to respond to our survey.