For anyone who works in professional services, the product you’re selling exists almost entirely in your head. People pay you primarily for your knowledge, insight, communication skills and so on.
But how can you harness them to best effect? Modern technology creates countless opportunities to do that, but many professional advisers (wrongly) believe that they don’t have the skills or resources to exploit them effectively.
That’s the 'technology gap’, and our latest LCN Interview is with someone who helps LCN Legal to span it: Dorna Moini of Documate. Documate is a platform that allows you to create document assembly tools, without having any specialist technical skills. We use it a lot, in many areas of our business.
The story of how Documate started is a fascinating one. Dorna was pursuing a successful career at a large law firm and doing pro bono work for domestic violence survivors when she realised that many of the processes in those cases could be automated, but the necessary tools didn’t currently exist. So she and her business partner Michael Joseph built some software to solve that problem – and then realised that their new tool could be used much more widely.
You can read the full story here.
I hope you find it both entertaining and thought-provoking.
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